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Resident Benefits

 

Web-based Billing

Create your own account and edit account information as needed, view your current bill and payment history, pay or analyze your bill, and sign up for Ebills (or electronic billing) 24 hours a day, seven days a week through web-based resident portals from Commercial Water & Energy (CWE). Not registered yet? Click here to set up your account.

 

Commercial Water and Energy provides water, electricity, and natural gas utility sub-metering, billing, and online payment services that provide real-time information through cloud access. Commercial Water and Energy’s web-based utility billing software system offers a variety of payment options to fit your lifestyle and budget. Some options come at no cost without any convenience fees. Online payment options include:

 

  • Make payments from your checking or savings account through your financial institution.
  • Automatic monthly payments may be deducted from your back account.
  • Make one-time payments with your Debit or Credit Card.

 

Regardless of the payment method you use, all payments are immediately reflected in your account when approved and the balance is updated for you instantly. This web-based utility billing system takes the guess work out of budgeting monthly natural gas, water, and electricity expenditures. Plus, a receipt for payment is automatically generated and available for print out.

 

Beyond payment processing, Commercial Water and Energy’s property utilities management software services provide residents with the ability to view, download, and save previous invoices, which are instantly available in PDF format. In fact, your entire transaction history is at your fingertips, which will reduce the time and hassle of asking questions by phone or in person.

 

Web-based utility billing software solutions from Commercial Water & Energy help you manage your utilities month by month, make payments at a time that works with your schedule, and go green through conservation strategies and electronic billing.

At Commercial Water & Energy, we know how important customer service is to your multi-family community. Our staff is trained to maximize utility cost recovery and to keep your residents happy. Friendly and responsive service can mean the difference between excessive vacancies and keeping your property running at full capacity. Residents who enroll in Commercial Water & Energy’s web-based utility billing system have access to a client care team that provides telephone assistance or email support that is thorough, timely, and respectful. In addition, when your property managers or leasing staff have questions or concerns regarding utility bill processing and software, they can count on Commercial Water & Energy to provide the solution.

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