Make The Switch To Ratio Utility Billing and Sub-Metering
Utility Billing for Mobile, Trailer Park, and Military Housing
The transient nature of mobile home, trailer park, and military housing communities can make them tough to manage on a month-to-month basis. However, with the right tools and strategies, you will be able to manage utility billing with ease while saving the property money. Commercial Water & Energy (CWE) offers a comprehensive utility billing and property management software system that can track ownership and resident changes, calculate fees, collect payments, monitor maintenance, and more. Our utility billing solutions will help your property run more efficiently and help you optimize a return on investment.
Exceptional Utility Customer Service
Submetering provides property managers with many benefits, such as reduced utility costs, improved net operating income, and increased property value. Meters are placed in all the units of a community and meter information on utility usage is transferred wirelessly to a utility billing and management system.
At CWE, every bill matters to us because every resident matters to your community. Our courteous and friendly staff is available from 8:00 a.m. to 6:00 p.m., Monday through Friday, while our web service is available 24/7. Our client care team is there to walk through the payment process, help residents decipher their invoices, or whatever the issue may be. Whether our team provides telephone assistance or email support, it is always thorough, timely, and respectful. We are committed to complete customer satisfaction.
Multiple Payment Options
With CWE as your utility billing partner, your residents will have the option to pay their water, gas, or electricity bills online with a debit or credit card or from a bank account, by phone, or by regular mail – whatever method is most convenient for them. Web-based utility billing enables your residents to create their own account and edit account information as needed, view their current bill and payment history, pay or analyze their bill, and sign up for eBills (or electronic billing). The variety of payment options CWE provides ensures that there is at least one method that fits your residents’ lifestyle and budget.
Utility Billing System Start-up Assistance
Whether you are changing from a previous service provider or implementing a utility management program for the first time, CWE will help you every step of the way. Through customized orientation and training sessions, we’ll help your staff learn to deal with what can be difficult conversations with residents about cost and utility bill processing. We’ll demonstrate the processes that require your staff members’ involvement, and offer insightful ways to improve the skills of your staff and help them learn new features.
For your mobile home, trailer park, or military housing community, trust Commercial Water & Energy to deliver exceptional utility billing services and property management solutions. We’ll help you start recovering utility costs and we’ll be there with you every step of the way as you grow your portfolio.