Make The Switch To Ratio Utility Billing and Sub-Metering
Utility Billing for Commercial and New Construction Properties
Managing utility costs in commercial properties – schools, government offices, shopping centers, and industrial complexes – can be challenging and disjointed. Commercial Water & Energy’s utility consultants provide commercial property owners, developers, and managers with real-time reporting, tenant billing, and payment processing services through a single web-based property management platform. Whether you own or manage an existing or new construction commercial property, Commercial Water & Energy can advise with respect to hardware installation, as well as streamline the utility billing process in order to help you recover utility costs faster.
Efficient Installations of Quality, Affordable Submetering Products
Tight spaces in older business buildings may pose a problem, but not for Commercial Water & Energy. Our commercial utility consultants can suggest meters that allow for installation flexibility. No matter if they are installed vertically, horizontally, or any angle in between, the meters measuring chamber will always be positioned horizontally for high accuracy and long-life operation. Depending on your application needs, we can recommend submetering products that provide noise-free operation, wireless technology that offers lower installation and maintenance costs, as well as fast and easy installations with minimal disruption to the community. At Commercial Water & Energy, we’ll help ensure that installation is as efficient and seamless as possible in either new construction or retrofit communities.
Effective Utility Billing Solutions
Commercial Water & Energy provides property managers with a technologically advanced wireless infrastructure to implement the most cost-effective submetering solution in the industry. Plus, the solution is scalable, which allows you to grow your portfolio over time and still manage your properties through one simple setup. This wireless technology delivers accurate water, gas, and electricity meter readings and automated monitoring for leaks, theft (backflow), tampering, and zero consumption. Through a web-based portal, tenants can view their current bill and payment history, and pay their bill through a variety of payment options. Through your online utility billing system, you can access real-time payment/transaction information, run detailed reports and reimbursement batches, and more from anywhere in the world at any time.
Exceptional Utility Customer Service
At CWE, every bill matters to us because every resident matters to your community. Our courteous and friendly staff is available from 8:00 am to 6:00 pm, Monday thru Friday, while our web service is available 24/7. Our client care team is there to walk you through the payment process, help residents decipher their invoices, or whatever the issue may be. Whether our team provides telephone assistance or email support, it is always thorough, timely, and respectful. We are committed to complete customer satisfaction.
Multiple Payment Options
With CWE as your utility billing partner, your residents will have the option to pay their water, gas, or electricity bills online with a debit or credit card or from a bank account, by phone, or by regular mail – whatever method is most convenient for them. Web-based utility billing enables your residents to create their own account and edit account information as needed, view their current bill and payment history, pay or analyze their bill, and sign up for Ebills (or electronic billing). The variety of payment options CWE provides ensures that there is at least one method that fits your residents’ lifestyle and budget.
Utility Billing System Start-up Assistance
Whether you are changing from a previous service provider or implementing a utility management program for the first time, CWE will help you every step of the way. Through customized orientation and training sessions, we’ll help your staff learn to deal with what can be difficult conversations with residents about cost and utility bill processing. We’ll demonstrate the processes that require your staff members’ involvement, and offer insightful ways to improve the skills of your staff and help them learn new features.
Trust Commercial Water & Energy to deliver exceptional utility billing services and property management solutions for your commercial, mixed-use, or new construction property. We’ll help you start recovering utility costs and we’ll be there with you every step of the way as you grow your portfolio.