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Submetering: Installation
Commercial Water & Energy Co. has sought out several best-in-class partners to provide seamless installation
services. You have peace of mind knowing that you are with a company that only uses licensed and insured contractors.
Proper licensure is your assurance for safe, high quality and legal installations. We conducted intensive due diligence,
including interviews with management and owners, reference checks client interviews, financial reviews and site visits.
Based upon our research, CWE established relationships with the few installation contractors that met our standards.
These partnerships allow us to insure our clients receive the quality of service they expect, and your satisfaction is
100% guaranteed.
New Construction Process
Authorizing our agreement will allow our installation department to coordinate with your jobsite personnel to schedule
the electronic installation of the remote meter monitoring equipment. This installation generally occurs in two to
three stages:
The first stage occurs as the initial buildings are nearing completion and release for occupancy. At this time we are
generally able to install one-third to one-half of the the project as enough of the infrastructure is in place in
additional buildings to accommodate the additional electronic installation.
The second stage occurs when buildings that did not receive radio read electronics in the first stage are preparing to
be released for occupancy. At this time either the full installation of the remainder of the electronic equipment will
take place or a third stage will be scheduled to complete the process. For projects in excess of 500 units, additional
stages will be required.
Next, installation begins on schedule with highly trained professional installers. Pre-programming of each unit prior
to installing the meter allows for minial time intrusion. Completion of the electronic installation occurs at the first
unit entry. No further entry into the unit is required once initial installation is complete.
Upon completion, you are
provided with a meter reading report to evidence 100% reading of the sub-meters and electronic equipment.
Our Customer Service Department will be available during normal business hours to assist in answering any questions and
help resolve any concerns you have.
Your property is now ready to begin the billing process. We read automatically, bill directly and collect promptly all
water and sewer bills.
Retrofit Construction Process
Authorizing our agreement and providing a deposit will allow our installation department to make a comprehensive site
inspection and provide a final installment price and an installation start date:
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We provide your management and maintenance staff with a schedule for installation.
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We meet with your management and leasing staff to provide training, develop billing format, and provide answers to
questions.
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Installation begins on schedule with highly trained professional installers. Pre-planning of each unit prior to
installing the meter allows for minimal time intrusion. Completion of the meter installation and wiring occurs at
the first unit entry. No further entry into the unit is required once initial installation is complete.
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We act as a liaison with all governmental agencies. Our licensed and insured plumbers will pull all necessary permits
and schedule all inspections.
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Our Customer Service Department will be available during normal business hours to assist in answering any questions and
resolve any concerns.
Your property is now ready to begin the billing process. We read automatically, bill directly and collect promptly all
water and sewer bills.
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